Estimated delivery times are generally 7-10 business days. Shipping costs are covered by Franzi. PLEASE NOTE: For purchases outside the European Union, please check the Shipping and Returns page for any exceptions. You may return products within 14 days of receipt by contacting info@franzi1864.com. Franzi will issue a refund within 14 days of receipt of the products, once conformity has been verified. Returned products must be in the same condition as delivered, complete with all parts and in the original packaging. Return shipping costs are covered by Franzi.